Privacy policy
How we collect, use and protect your personal data on seminaires-ski.com, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Data controller
The controller of the data collected on this website is :
- SAS Alpes Sports Nature (trading as Takamaka)
- 23 Faubourg Sainte-Claire, 74000 Annecy, France
- SIRET : 401 472 709 00039
- Contact : laurent@takamaka.fr — +33 4 50 45 60 61
- CNIL declaration no. 2169607
Data we collect
We only collect the data strictly necessary to handle your enquiry.
Through the contact form
- Full name
- Company name
- Work email address
- Telephone number (optional)
- Project details : number of participants, format, preferred period, indicative budget, free-text description
Fields marked with an asterisk are mandatory ; without them we cannot process your enquiry. We ask you not to include sensitive personal data in the free-text field.
Technical data
As with any website, our host automatically records connection data (IP address, date and time of access, pages viewed, browser used) for security and technical operation purposes.
Purposes and legal bases
| Purpose | Legal basis | Retention period |
|---|---|---|
| Responding to your enquiry and preparing a commercial proposal | Pre-contractual measures taken at your request | 3 years from last contact |
| Performing and following up a booked service | Performance of the contract | Duration of the contract, then statutory retention periods |
| Accounting and tax obligations | Legal obligation | 10 years |
| Website security and maintenance | Legitimate interest | 13 months maximum for connection logs |
Recipients of the data
Your data is intended solely for the commercial and operations teams of SAS Alpes Sports Nature responsible for handling your enquiry.
Where a trip is actually organised, the information necessary to deliver the service (group name, headcount, dates, specific requirements) may be passed to our suppliers : accommodation providers, caterers, ski schools, equipment hire shops and transport operators. Such transfers are limited to what is indispensable to performing the service.
We do not sell or rent your data to third parties, and we do not use it for unsolicited marketing.
Transfers outside the European Union
The data collected is hosted in France by OVH SAS. We do not transfer personal data outside the European Union.
Cookies
This website only uses the technical cookies necessary for it to function : session management, securing the contact form and, where applicable, maintaining an administration session. These cookies are exempt from consent under the guidelines of the French data protection authority (CNIL).
We do not use advertising cookies or behavioural tracking cookies for targeting purposes. You may configure your browser at any time to refuse cookies ; certain features of the website may then no longer work normally.
Your rights
Under Articles 15 to 22 of the GDPR, you have the following rights over your data :
- Right of access : to confirm whether your data is being processed and to obtain a copy
- Right to rectification : to have inaccurate or incomplete data corrected
- Right to erasure : to request deletion of your data, subject to our legal retention obligations
- Right to restriction of processing
- Right to object, on grounds relating to your particular situation
- Right to data portability for the data you have provided to us
- Right to give directions regarding your data after your death
To exercise these rights, write to laurent@takamaka.fr or by post to SAS Alpes Sports Nature, 23 Faubourg Sainte-Claire, 74000 Annecy, France. Proof of identity may be requested where there is reasonable doubt as to your identity. We respond within one month of receiving your request.
Complaints
If, after contacting us, you consider that your rights have not been respected, you may lodge a complaint with the French data protection authority : CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — www.cnil.fr.
Security
We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access and disclosure : encrypted connections via a TLS certificate, restricted and authenticated administration access, and regular updates to the website.
Changes to this policy
This policy may change, in particular where our processing activities or the applicable regulations change. The version in force is the one published on this page.